There’s a member of your team who fixes the problems, makes the process better, faster, simpler and cheaper. I’m that guy. I make customers happy, solve the thorniest of tech problems and create the business intelligence report about it all that helps the executives understand how it affects the business and how it can be improved. I can calm the angriest of customers.
I have the entrepreneurial spirit of Silicon Valley in my veins as a San Jose, California transplant to Montgomery County, Pennsylvania. Among my career achievements I have led my team in open and closed support calls. I’ve created technical documentation, served as a technology quality assurance (QA) specialist, and have also taken technology into the trenches of user sites, deploying it and helping users to make the most of it. Making technology work for people is my favorite thing to do. I want to make it better, more profitable and more productive than it is today. Don’t tell me “It is what it is.”
On top of my IT and technology experience, I am a graphic designer and photographer – and not just an aspiring amateur. I’ve spent a career capturing images that tell a story. Take a look. If you are looking for someone to make it happen, from IT to web design to graphic design to customer service to photography, you’ve come to the right place. Let me make the difference your business deserves.
- David M. Eckert